Hank, the LocalHank mascotLocalHank

Hank, the LocalHank mascotHank · LocalHank · A real person reviews every order

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Review response & reputation serving Washington

Unanswered reviews look like an empty front desk. Each month, Hank writes thoughtful replies in your voice so Washington customers can see you're paying attention.

  • 📆 Month-to-month
  • 👀 A real person reviews the work
  • 💲 Fixed monthly price
  • 🤝 Cancel before the next billing date
LocalHank logo: Hank in a yellow hard hat and plaid shirt, for Review response & reputationHank, the LocalHank mascot, in a yellow hard hat

Why it matters in Washington

Review response & reputation for a Washington business has to work in the context of Puget Sound tech and trade, the Inland Northwest, Columbia River suburbs, and Central Washington agriculture. Around Tacoma and Southwest Washington around Vancouver, customers also come from other parts of the state, like a packed summer weekend or a long, rainy midwinter week. LocalHank delivers the work online, and a real person reviews every order.

Who orders this around Washington:

  • A clinic whose Washington customers write kind reviews and never hear back
  • A tech consultancy that wants help answering tough reviews without getting defensive
  • A contractor in Seattle with a stack of unanswered Google reviews

Hank's tip: Reply to the hard reviews with facts and a real offer to make it right offline. Washington readers can tell the difference between a template and a person.

Service area: Washington businesses around Tacoma and Southwest Washington around Vancouver. All work is delivered online, so there is no office visit.

Compare packages

BasicStandardPremium
Price$295/mo$545/mo$895/mo
BillingMonth-to-monthMonth-to-monthMonth-to-month
Up to 15 review replies per month (drafts)Yes——
A simple reply style guideYes——
Weekly batch deliveryYes——
Up to 40 review replies—Yes—
Drafts or posted replies after your approval, if you grant access—Yes—
A monthly snapshot of new reviews—Yes—
Up to 80 review replies——Yes
Faster turnaround on new reviews (business days)——Yes
A short monthly reputation summary——Yes
A review-request email or text script you can send to real customers——Yes

After you order: what to send Hank

  1. Links to your Google, Facebook, Yelp, or other public review profiles
  2. Access if you want us to post approved replies
  3. How you want to sound, and any legal or privacy lines we must not cross
  4. Names or situations we should never mention
  5. Whether unhappy reviews should be flagged to you before a reply goes out (recommended)

You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.

Sample work

Portfolio samples for review response are being added. Want to see examples before you order? Ask Hank and we'll send some.

Review response in Washington: FAQ

Will you get me more reviews?

We can give you a request script for people who already bought from you. We will not write, buy, incentivize fake reviews, or review-gate.

Do you have a Washington State office?

No. We serve Washington remotely. We will always say Washington State when the name could be confused with Washington, D.C.

Can a clinic in Tacoma order this?

Yes. A clinic is a good fit for the review response package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.

Do you also serve customers in Southwest Washington around Vancouver?

Yes, if that is part of how your Washington business actually works. Tell us in the intake, and we can name Southwest Washington around Vancouver where it belongs. We will not add places you do not serve.

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Cities in Washington

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