Hank, the LocalHank mascotLocalHank

Hank, the LocalHank mascotHank ยท LocalHank ยท A real person reviews every order

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Website care plan serving New York

You stay the owner of the site and the hosting bill. Hank uses the time in your package on the updates you send, and writes down what changed.

  • ๐Ÿ“† Month-to-month
  • ๐Ÿ‘€ A real person reviews the work
  • ๐Ÿ’ฒ Fixed monthly price
  • ๐Ÿค Cancel before the next billing date

Why it matters in New York

Website care plan for a New York business has to work in the context of New York City's global service economy plus distinct upstate metros and tourism regions. Around Rochester and Western New York around Buffalo and Rochester, customers also come from other parts of the state, like a packed holiday week in the city or a summer weekend in the Finger Lakes. LocalHank delivers the work online, and a real person reviews every order.

Who orders this around New York:

  • A clinic that needs New York holiday hours updated and never gets to it
  • A professional office that wants a known person to handle little website chores instead of a developer ticket
  • A retail shop in New York City whose site still lists a staffer who left last year

Hank's tip: Batch your change requests once or twice a month instead of one-line emails every day. You'll get more done inside the hours, and the New York site will stay consistent.

Service area: New York businesses around Rochester and the Hudson Valley. All work is delivered online, so there is no office visit.

Compare packages

BasicStandardPremium
Price$345/mo$645/mo$1,095/mo
BillingMonth-to-monthMonth-to-monthMonth-to-month
Up to 1 hour of updates per monthYesโ€”โ€”
Hours, photos, and copy swapsYesโ€”โ€”
A short change logYesโ€”โ€”
Up to 2.5 hours of updates per monthโ€”Yesโ€”
Copy and photo updatesโ€”Yesโ€”
Plugin or theme updates on supported builders when you give accessโ€”Yesโ€”
Monthly change log and visual checkโ€”Yesโ€”
Up to 5 hours of updates per monthโ€”โ€”Yes
Faster turnaround on small requestsโ€”โ€”Yes
Update and visual checksโ€”โ€”Yes
A simple uptime or broken-link checkโ€”โ€”Yes
Monthly note with recommended next fixesโ€”โ€”Yes

After you order: what to send Hank

  1. Your website URL and the builder or host (Wix, Squarespace, WordPress, Framer, etc.)
  2. Access if you want us to make the changes (you'll stay the owner)
  3. A first list of updates, if you already have one
  4. Anything we should not touch
  5. How you want to send requests each month (email is fine)

You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.

Sample work

Portfolio samples for website care are being added. Want to see examples before you order? Ask Hank and we'll send some.

Website care in New York: FAQ

What if I use up the hours?

We'll finish the month there and quote a one-time update or a higher tier if you want more. We don't surprise you with overage bills.

Can you write for one borough or neighborhood, not the whole city?

Yes. Tell us the exact area you serve so we do not over-claim.

Can a clinic in Rochester order this?

Yes. A clinic is a good fit for the website care package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.

Do you also serve customers in the Hudson Valley?

Yes, if that is part of how your New York business actually works. Tell us in the intake, and we can name the Hudson Valley where it belongs. We will not add places you do not serve.

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