Hank · LocalHank · A real person reviews every order
Review response & reputation in St. Louis, MO
You approve the tone once, and you can still approve individual replies whenever you want, especially the hard ones.
- 📆 Month-to-month
- 👀 A real person reviews the work
- 💲 Fixed monthly price
- 🤝 Cancel before the next billing date
Why it matters in St. Louis
Review response & reputation for a St. Louis business has to work in the context of a river city of healthcare, logistics, and strong neighborhood commercial streets. Around Soulard and the river and rail corridor, customers also come in from Clayton and other nearby places, like a packed Fair or Mardi Gras weekend or a humid midsummer week. LocalHank delivers the work online, and a real person reviews every order.
Owners in St. Louis are busy running the shop, and marketing falls off between busy stretches, like a packed Fair or Mardi Gras weekend or a humid midsummer week. A monthly plan keeps Instagram, Google, and your site current without hiring a staffer.
Who orders this around St. Louis:
- A contractor whose St. Louis customers write kind reviews and never hear back
- A neighborhood shop that wants help answering tough reviews without getting defensive
- A restaurant in the Central West End with a stack of unanswered Google reviews
Hank's tip: Reply to the hard reviews with facts and a real offer to make it right offline. St. Louis readers can tell the difference between a template and a person.
Service area: St. Louis businesses in Downtown, the Central West End, and Soulard, plus nearby communities such as Ferguson, East St. Louis, and Clayton. All work is delivered online, so there is no office visit.
Compare packages
| Basic | Standard | Premium | |
|---|---|---|---|
| Price | $295/mo | $545/mo | $895/mo |
| Billing | Month-to-month | Month-to-month | Month-to-month |
| Up to 15 review replies per month (drafts) | Yes | — | — |
| A simple reply style guide | Yes | — | — |
| Weekly batch delivery | Yes | — | — |
| Up to 40 review replies | — | Yes | — |
| Drafts or posted replies after your approval, if you grant access | — | Yes | — |
| A monthly snapshot of new reviews | — | Yes | — |
| Up to 80 review replies | — | — | Yes |
| Faster turnaround on new reviews (business days) | — | — | Yes |
| A short monthly reputation summary | — | — | Yes |
| A review-request email or text script you can send to real customers | — | — | Yes |
After you order: what to send Hank
- Links to your Google, Facebook, Yelp, or other public review profiles
- Access if you want us to post approved replies
- How you want to sound, and any legal or privacy lines we must not cross
- Names or situations we should never mention
- Whether unhappy reviews should be flagged to you before a reply goes out (recommended)
You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.
Sample work
Portfolio samples for review response are being added. Want to see examples before you order? Ask Hank and we'll send some.
Review response in St. Louis: FAQ
Do you need login access?
Only if you want us to post replies after you approve them. Drafts can be delivered in a doc without any access.
Do you have a St. Louis office?
No. LocalHank serves St. Louis remotely.
Can a contractor in Soulard order this?
Yes. A contractor is a good fit for the review response package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.
Do you also serve customers coming from University City?
Yes, if that is part of how your St. Louis business actually works. Tell us in the intake, and we can name University City on the materials or profile copy where it belongs. We will not add towns you do not serve.
Related services
- Social media management in St. Louis from $895/mo
- Local SEO monthly plan in St. Louis from $795/mo
- Google Business Profile management in St. Louis from $395/mo
- Blog content monthly plan in St. Louis from $695/mo
- Email newsletter monthly plan in St. Louis from $395/mo
- Website care plan in St. Louis from $345/mo