Hank · LocalHank · A real person reviews every order
Review response & reputation serving Texas
You approve the tone once, and you can still approve individual replies whenever you want, especially the hard ones.
- 📆 Month-to-month
- 👀 A real person reviews the work
- 💲 Fixed monthly price
- 🤝 Cancel before the next billing date
Why it matters in Texas
Review response & reputation for a Texas business has to work in the context of energy and medicine in Houston, Dallas logistics, San Antonio tourism and military work, and Austin tech. Around Dallas and San Antonio and South Texas, customers also come from other parts of the state, like a hot midsummer week or a packed festival weekend in Austin. LocalHank delivers the work online, and a real person reviews every order.
Who orders this around Texas:
- A border-city shop that wants help answering tough reviews without getting defensive
- A clinic in Austin with a stack of unanswered Google reviews
- A restaurant whose Texas customers write kind reviews and never hear back
Hank's tip: Reply to the hard reviews with facts and a real offer to make it right offline. Texas readers can tell the difference between a template and a person.
Service area: Texas businesses around Dallas and San Antonio and South Texas. All work is delivered online, so there is no office visit.
Compare packages
| Basic | Standard | Premium | |
|---|---|---|---|
| Price | $295/mo | $545/mo | $895/mo |
| Billing | Month-to-month | Month-to-month | Month-to-month |
| Up to 15 review replies per month (drafts) | Yes | — | — |
| A simple reply style guide | Yes | — | — |
| Weekly batch delivery | Yes | — | — |
| Up to 40 review replies | — | Yes | — |
| Drafts or posted replies after your approval, if you grant access | — | Yes | — |
| A monthly snapshot of new reviews | — | Yes | — |
| Up to 80 review replies | — | — | Yes |
| Faster turnaround on new reviews (business days) | — | — | Yes |
| A short monthly reputation summary | — | — | Yes |
| A review-request email or text script you can send to real customers | — | — | Yes |
After you order: what to send Hank
- Links to your Google, Facebook, Yelp, or other public review profiles
- Access if you want us to post approved replies
- How you want to sound, and any legal or privacy lines we must not cross
- Names or situations we should never mention
- Whether unhappy reviews should be flagged to you before a reply goes out (recommended)
You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.
Sample work
Portfolio samples for review response are being added. Want to see examples before you order? Ask Hank and we'll send some.
Review response in Texas: FAQ
Do you need login access?
Only if you want us to post replies after you approve them. Drafts can be delivered in a doc without any access.
Can you leave room for Spanish on a site or menu?
Yes. You supply or approve the translation, and we design the layout to fit.
Can a border-city shop in Dallas order this?
Yes. A border-city shop is a good fit for the review response package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.
Do you also serve customers in San Antonio and South Texas?
Yes, if that is part of how your Texas business actually works. Tell us in the intake, and we can name San Antonio and South Texas where it belongs. We will not add places you do not serve.
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