Hank · LocalHank · A real person reviews every order
Review response & reputation serving Illinois
We only respond to real reviews on accounts you already have. We never write, buy, or ask anyone to fake a review, and we never offer to have reviews removed.
- 📆 Month-to-month
- 👀 A real person reviews the work
- 💲 Fixed monthly price
- 🤝 Cancel before the next billing date
Why it matters in Illinois
Review response & reputation for a Illinois business has to work in the context of Chicago finance and logistics, large collar-county suburbs, and a downstate farm and government economy. Around Joliet and downstate cities, customers also come from other parts of the state, like a harsh winter week or a packed summer festival weekend in the city. LocalHank delivers the work online, and a real person reviews every order.
Who orders this around Illinois:
- A neighborhood shop that wants help answering tough reviews without getting defensive
- A restaurant in Aurora with a stack of unanswered Google reviews
- A clinic whose Illinois customers write kind reviews and never hear back
Hank's tip: Reply to the hard reviews with facts and a real offer to make it right offline. Illinois readers can tell the difference between a template and a person.
Service area: Illinois businesses around Joliet and the capital in Springfield. All work is delivered online, so there is no office visit.
Compare packages
| Basic | Standard | Premium | |
|---|---|---|---|
| Price | $295/mo | $545/mo | $895/mo |
| Billing | Month-to-month | Month-to-month | Month-to-month |
| Up to 15 review replies per month (drafts) | Yes | — | — |
| A simple reply style guide | Yes | — | — |
| Weekly batch delivery | Yes | — | — |
| Up to 40 review replies | — | Yes | — |
| Drafts or posted replies after your approval, if you grant access | — | Yes | — |
| A monthly snapshot of new reviews | — | Yes | — |
| Up to 80 review replies | — | — | Yes |
| Faster turnaround on new reviews (business days) | — | — | Yes |
| A short monthly reputation summary | — | — | Yes |
| A review-request email or text script you can send to real customers | — | — | Yes |
After you order: what to send Hank
- Links to your Google, Facebook, Yelp, or other public review profiles
- Access if you want us to post approved replies
- How you want to sound, and any legal or privacy lines we must not cross
- Names or situations we should never mention
- Whether unhappy reviews should be flagged to you before a reply goes out (recommended)
You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.
Sample work
Portfolio samples for review response are being added. Want to see examples before you order? Ask Hank and we'll send some.
Review response in Illinois: FAQ
Can you remove a bad review?
No. We don't offer review removal, and we won't pretend we can.
Do you have a Chicago office?
No. LocalHank serves Illinois remotely.
Can a neighborhood shop in Joliet order this?
Yes. A neighborhood shop is a good fit for the review response package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.
Do you also serve customers in the capital in Springfield?
Yes, if that is part of how your Illinois business actually works. Tell us in the intake, and we can name the capital in Springfield where it belongs. We will not add places you do not serve.
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